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EFSA launches applications helpdesk

The European Food Safety Authority (EFSA) has launched its applications helpdesk unit to provide information and support for applicants, EU member states and other interested parties. The unit will act as a “front office” for all products evaluated by the EFSA, including agrochemicals and genetically modified crops. The initiative includes a new service on the EFSA website, where users can access information about applications and submit specific questions related to the legal and technical requirements for evaluations. In the future, the unit will also be responsible for centralising and processing the EFSA’s initial administrative steps for all applications. The move is part of an ongoing re-organisation programme, which aims to streamline processes and meet increasing workloads ( Agrow No 615, p 10).

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